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Dad furious when Ryanair charged him with an amount of 100 pounds for a recipe for “illegal” luggage

Dad furious when Ryanair charged him with an amount of 100 pounds for a recipe for “illegal” luggage

One passenger demanded an apology and a refund from Ryanair after he was fined in the amount of 100 pounds before boarding the aircraft.

John Butler went with his family on vacation when they were detained at the airport and forced to pay 50 pounds for two pieces of luggage, which according to reports were too big for hand luggage.

Photo from Kennedy News and Media (photos: John Butler, 50 years old, calls from Ryanair to return and apologize) Father sharply criticized the

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Ryanair staff told John that his and his son’s hand luggage exceeded the airline limit and is owed to 50 poundsSource: Kennedy’s news and media
Photo from Kennedy News and Media (the photo shows: John Butler's padding bag) Father sharply criticized the

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John put his bag in hand luggage and was told that he was too big to take her on board without an additional feeSource: Kennedy’s news and media

Jan and his wife and two children were going from there Dublin Down Lanzarote Last month for a 10-day vacation.

The family was about to board the aircraft when 50-year-old John was informed about it Ryanair The staff that his and son’s hand luggage exceeded the airline limit and is owed to 50 pounds each.

John placed his bags in a meter, which said that the strips of material are too large and protrude above the steel container of the airline.

The father of two children rejected the allegations when the employee allegedly warned his daughter that he would “not go on vacation” if John did not pay a fine.

In this situation, John asked about the employee’s name, but she, according to reports, turned the plaque with her name backwards.

John explained: “We reach the goal on time and we are probably the two or three last people entering. The couple in front of us is pulled to the side because their bag is too big.

“I stood there, unaware of what was happening. In the next minute I was told: “You also move away.”

Then John remembers how the employee told them that “120 euros were burdened” because the bags were too big.

John stated that “obvious” that the bags are fine, but the employee “said that the handle was above them and simply insisted.”

Then the woman told John’s daughter that they would “not go on vacation” if they did not pay a fine.

The Sun’s Travel Lisa Minot editor shares her best flying tips
Photo from Kennedy News and Media (photos: John Butler, 50 years old, calls Ryanair to return the return and apologies) Father sharply criticized the

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John paid a fine, but since then he asked Ryanair for an apology and a refundSource: Kennedy’s news and media

When the gates were to be closed soon, John felt that “he had no choice” and paid the fee.

Since then, he has filed an official complaint Ryanair And I asked for a refund.

Ryanair upheld the allegations and claims that John “rightly calculated” additional fees of 50 pounds per piece of luggage, because “He exceeded the allowed size.”

John added: “When we returned Ryanair with exactly the same bag and the same content, nobody even asked us about our bags. If it was one way, it should certainly be the other way.

“In my opinion, it is not only illegal to conduct an internship in which the bag clearly fits the instrument you provide, but you are also in danger of paying the amount money.

“It’s just an attempt to earn money. This is bad. ”

Advice on flying Ryanair lines

  • All Ryanair Passengers can bring a small personal bag on board, which must fit under the seat in front of you, but it cannot be greater than 40 cm x 20 cm x 25 cm
  • All large cabin bags will be rejected at the input gate and placed in the luggage hatch for a fee
  • Ryanair also charges passengers for check -in at the airport of up to 55 pounds
  • Anyone loses the card at the airport will have to pay a fee of 20 pounds for re -issue
  • If you want to leave the plane first, book a place in the first five rows
  • Seats with additional leg space You can find in rows 1 A, B, C or 2 D, E, F and in rows 16 and 17 at the emergency exit
  • The The worst place on the Boeing 737-800 Ryanair aircraft It is also 11A due to the lack of a window.

Ryanair spokesman said: “This passenger and his travel companions reserved a non -ripping ticket for this flight from Dublin to Lanzarote (December 31), which allowed them to take a small personal bag on board.

“Two of these bags exceeded the allowed size and a standard fee for luggage at the gate (60 EUR) for placing their oversized bags in the luggage hatch was correctly charged.”

Photo from Kennedy News and Media (the photo shows: John Butler's padding bag) Father sharply criticized the

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John was surprised when the bag size was not raised during the return flightSource: Kennedy’s news and media